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Firewall requirements

To allow you to use Agora products in environments with restricted network access, Agora provides the following solutions: the firewall whitelist and the Agora cloud proxy.

The following table lists the support of Agora products for the two solutions:

Agora ProductsFirewall WhitelistAgora Cloud Proxy
Video SDK (Native, third-party frameworks)
Video SDK (Web)
Signalling SDK (Native)
Signalling SDK (Web)
On-Premise Recording SDK
Interactive Gaming SDK

Video SDK (Web)

Add the following destination domains and the corresponding ports to your firewall whitelist.

Domains


_4
.agora.io
_4
.edge.agora.io
_4
.sd-rtn.com
_4
.edge.sd-rtn.com

Ports

Destination portsPort typeOperation
80; 443; 3433; 4700 - 5000; 5668; 5669; 6080; 6443; 8667; 9667; 30011 - 30013 (for RTMP converter)TCPAllow
3478; 4700 - 5000 (2.9.0 or later); 10000 - 65535 (before 2.9.0)UDPAllow

Signaling SDK (Web)

Message channel

For a message channel, you need to add the following content to the firewall whitelist:

  • Domains:


    _14
    .edge.agora.io
    _14
    .edge.sd-rtn.com
    _14
    web-1.ap.sd-rtn.com
    _14
    web-2.ap.sd-rtn.com
    _14
    web-3.ap.sd-rtn.com
    _14
    web-4.ap.sd-rtn.com
    _14
    ap-web-1.agora.io
    _14
    ap-web-2.agora.io
    _14
    ap-web-3.agora.io
    _14
    ap-web-4.agora.io
    _14
    webcollector-rtm.agora.io
    _14
    logservice-rtm.agora.io
    _14
    rtm.statscollector.sd-rtn.com
    _14
    rtm.logservice.sd-rtn.com

  • Ports:

    Destination portProtocolOperate
    443; 9591; 9593; 27387TCPAllow
    Info

    If you are using Signaling 1.x, also add port 9601.

Stream channel

For a stream channel, you need to add the following to your firewall whitelist:

  • Domains:


    _4
    .agora.io
    _4
    .edge.agora.i0
    _4
    .sd-rtn.com
    _4
    .edge.sd-rtn.com

  • Ports:

    Destination portProtocolOperate
    80; 3433; 4700 - 5000; 5668; 5669; 6080; 6443; 8667; 9667TCPAllow
    3478; 4700 - 5000UDPAllow

Signaling SDK (Native)

Message channel

For a message channel, you need to add the following content to the firewall whitelist:

  • Domains:

    _1
    .agora.io

  • Ports:
    Destination portProtocolOperate
    443; 7384; 8443; 9130; 9131; 9136; 9137; 9140; 9141TCPAllow
    1080; 3000; 8000; 8130; 8443; 9120; 9121; 9700; 25000UDPAllow

Stream channel

For a stream channel, you need to add the following to your firewall whitelist:

  • Ports:

    Destination portProtocolOperate
    4001 - 4150UDPAllow
Info

The target ports listed in this section may be adjusted according to actual conditions. If you encounter any issues, contact rtm@agora.io.

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