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Pricing

Agora Analytics manages analytics features and API access through pricing plans. To use a feature or an API, you subscribe to the plan that provides access to that feature or API.

Price plan features

Agora Analytics offers the Starter, Standard, Premium, and Enterprise price plans. The features available in each pricing plan are listed in the following sections.

Call Inspector

The available features for Call Inspector are:

FeatureStarterStandardPremiumEnterprise
Access through Agora Console
Data retention3 days7 days14 days30 days
Call Inspector RESTful APIStandard-levelPremium-levelEnterprise-level
Support for embedding in web portals

For details about the Standard, Premium, and Enterprise-level Call Inspector RESTful APIs, see RESTful API.

Data Insights and Data Insights Plus

The available features for Data Insights and Data Insights Plus are:

Module Feature Starter Standard Premium Enterprise

Data Insights

Access through Agora Console

Data retention

30 days

60 days

90 days

Data granularity

Usage Overview: Day

Usage Overview: Day/Hour

Usage Overview: Day/Hour

Quality Overview: Day/Hour

Quality Overview: Day/Hour/Minute

Quality Overview: Day/Hour/Minute

Data latency

N/A

Usage Overview: 24 hours

Usage Overview: 12 hours

Usage Overview: 6 hours

N/A

Quality Overview: 12 hours

Quality Overview: 6 hours

Quality Overview: 6 hours

Support for embedding in web portals

Data Insights RESTful API

Data Insights Plus

With Premium or Enterprise subscription you access these features as well as Data Insights.

Multi-dimensional cross analysis

Data sampling analysis

Comparative analysis

For details about the Standard, Premium, and Enterprise-level Data Insights RESTful APIs, see RESTful API.

Data Insights Plus is only available with the Premium or Enterprise subscription plans.

Real-time Monitoring

The available features for Real-time Monitoring are:

FeatureStarterStandardPremiumEnterprise
Access through Agora Console
Real-time Monitoring RESTful APIPremium-levelEnterprise-level
Data sampling
Support for embedding in web portals

For details about the Standard, Premium, and Enterprise-level Real-time Monitoring RESTful APIs, see RESTful API.

Alert Notifications

The available features for Alert Notifications are:

FeatureStarterStandardPremiumEnterprise
Access through Agora Console
Support for embedding in web portals

Datadog integration

The available features for Datadog integration are:

FeatureStarterStandardPremiumEnterprise
Real-time data push to Datadog platform

Datadog integration is only available with the Premium or Enterprise subscription plans.

Prices

The subscription fees for the price plans are:

StarterStandardPremiumEnterprise
Subscription fee per month (US$)04499991,599
Included Agora Analytics minutes per monthUnlimited2 million2 million2 million
Additional minutes rate (US$/1,000 minutes)00.100.250.40

You can also subscribe to Agora Analytics packages through our support plans. For details, visit Agora Support Plans.

Plan management

This section tells you how to subscribe and unsubscribe to an Agora Analytics price plan.

Subscribe to a plan

To subscribe to an Agora Analytics pricing plan, do the following:

  1. Log in to Agora Console.

  2. On the left navigation bar, click Agora Analytics > Pricing Plan .

  3. Choose the plan you want to use, and click Subscribe.

    For the Enterprise pricing plan, contact support@agora.io to discuss your subscription

  4. Follow the on-screen instructions to complete your payment.

Subscription takes effect immediately. After subscribing to a plan, you can click My Package Subscription on the upper right corner to view your subscription details.

By default, subscription to Agora Analytics pricing plans is automatically renewed. You can cancel it at any time. See Unsubscribe from a plan for details.

Agora Analytics charges are billed to your account on the first of every month until you cancel your subscription. Your excess minutes charge for the preceding month is listed in the monthly bill, and your subscription fee for the subsequent month is listed in the once-time bill. For details, see What are Agora’s policies on billing, fee deductions, and account suspension.

Unsubscribe from a plan or switch to another plan

To unsubscribe from an Agora Analytics pricing plan, do the following:

  1. In Agora Console, click Agora Analytics > Pricing Plan on the left navigation bar .

  2. On the upper right corner, click My Package Subscription.

  3. Find the plan you want to unsubscribe, and click Cancel in the Action column.

To switch to another plan, do the following:

  1. In Agora Console, click Agora Analytics > Pricing Plan on the left navigation bar.

  2. Choose the plan you want to switch to, and click Subscribe. For the Enterprise pricing plan, contact support@agora.io to subscribe.

  3. Read the pop-up window carefully, and click Confirm to switch.

Unsubscribing from a plan or switching to another plan takes effect on the first of the next month. For the current month, you still have access to the features and APIs provided by the plan. The subscription fee you paid for this month is not refunded, and any excess usage that occurs in this month is charged.

See also

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